Returns & Exchanges

At R.E.M., we want you to feel as confident in your purchases as you do in our designs. If you are not completely satisfied with your order, we offer a seamless 30-day return policy for all unworn items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original packaging, ensuring all designer tags and security seals remain attached and intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-10 business days.